Shipping policy

DIRTY ROGER® — Shipping Policy

DIRTY ROGER® is a made-to-order brand. Every item is printed just for you after you order, and much of our range is printed right here in Australia.

Shipping cost

• Australia: flat $10 AUD. FREE on orders of $60 AUD or more.
• International: flat $10 AUD. FREE on orders of $60 AUD or more.

The final cost is always shown at checkout before you pay.

Printed in Australia

Our tees, hoodies and kids tees for Australian orders are printed locally by our production partners and sent with tracking. All-over-print pieces (camo hoodies, track pants, leggings, sports bras, thongs and bucket hats) and trucker caps are made at specialist facilities overseas and take a little longer.

Processing time

• Printed in Australia: dispatched within 2–7 business days.
• All-over-print items and caps: dispatched within 7–12 business days.

Business days are Monday to Friday, excluding public holidays. You'll get a tracking link by email as soon as your order ships. Orders with items from different production partners may arrive in separate parcels at no extra cost.

Delivery time (after dispatch)

• Australia, metro: 2–6 business days
• Australia, regional, remote and mine site addresses: 4–10 business days
• International: 7–20 business days

Estimated total time from order to delivery

• Australia, printed locally: usually 1–2 weeks
• Australia, all-over-print items and caps: usually 2–4 weeks
• International: 3–6 weeks

Mine sites and remote addresses

We ship to mine sites, camps, PO Boxes and Parcel Lockers. For site deliveries, put your full name, crew or roster and the site's mail address at checkout so it gets to you, not the front gate.

Customs and import charges

International orders may attract customs duties or import taxes. These are set by the destination country and are the customer's responsibility.

Address accuracy

Please check your address at checkout. We can't change an address once your order is in production. If a parcel is returned because the address was wrong or incomplete, we'll resend it once the reshipping cost is paid.

Delays, lost or damaged parcels

Delivery times are estimates. If your order hasn't arrived within the estimated total time, or arrives damaged, email admin@dirtyroger.com with your order number and we'll chase it. Confirmed lost or damaged parcels are reprinted and resent free, or refunded. Nothing in this policy limits your rights under the Australian Consumer Law.

Contact

DIRTY ROGER® · ABN 77 204 089 897
Business address: 61 Feakle Bend, Ridgewood WA 6030, Australia
Postal and returns address: PO Box 49, Quinns Rocks WA 6030, Australia
Email: admin@dirtyroger.com
WhatsApp: +61 458 477 560
Website: www.dirtyroger.com

See also our Refund Policy.